TechCrunch
- Get Satisfaction Turns To Facebook To Socialize Customer Support
- Two years ago customer support startup Get Satisfaction turned its ear to Twitter to help its clients monitor Twitter for mentions of brands. Get Satisfaction makes a network of customer support forums where customers can
- Social Mobile App Directory Mplayit Turns To App Gurus For Expert Recommendations
- Facebook-based mobile app directory Mplayit is launching a new way to discover mobile apps today: App Gurus. Thew new feature draws recommendations from experts in the mobile space. The experts, which include blogs and
- The Field Guide To Modern 3D Glasses
- You might want to take a different approach when shopping for a 3D TV than a standard HDTV. Instead of just looking at the picture quality, you should also take a serious look at the
- The Facebook Imperative Cannot Be Stopped
- Two weeks ago on TechCrunch I posted “The Facebook Imperative,” which posed a simple question, “Why isn’t all enterprise software like Facebook?” It was the next iteration of the question I asked in 1999 that
- Radian6 Launches Powerful Social Media Engagement and Monitoring Console For Brands And Agencies
- Brands are engaging in the conversations that are taking place on social media sites now more than ever. But in order to tap into the social conversations that are taking place on the web, brands
- Brazil: Copy Cats? What Copy Cats?
- I’ll say this about Brazilian startups—they’re certainly not dominated by Web copycats. Perhaps it’s because there aren’t a huge number of Brazilians who’ve made it
- Kyte Now Offering Broadcast-Quality Live Video Streaming Backpack
- Live video streaming on the web is becoming more and more popular, and for news organizations and brands who dont want to shell out thousands of dollars a day for a satellite truck there is

Mashable
- Get Satisfaction Brings Customer Support to Facebook Pages
- Today Get Satisfaction is bringing their popular social CRM tool inside Facebook Pages with Social Engagement Hub. The new app, created by Invovler using the Get Satisfaction API, gives brands and businesses the ability to integrate the entire support experience
- Google Maps Now Includes Intelligent Bike Routes
- Bikers rejoice, Google has just added intelligent biking directions for more than 12,000 U.S. bike trails as a new option inside Google Maps.The company writes that the new biking features will “include as much bike trail data as possible, provide
- YouTube Darlings OK Go Say Bye-Bye to EMI
- Welcome to Act III of the OK Go/EMI drama: According to EMI, the pop band has decided to leave the record company and form their own independent label, Paracadute Recordings, under which they will take over control of their third
- iKat: Your New Augmented Reality Pet
- There’s something about the idea of an augmented reality pet – and a markerless one, too – that will make the heart of every true geek skip a beat. The idea is not entirely new, but it’s still amazing to
- An Onslaught of Tablets Coming This Year
- You think the iPad will be the only tablet we’ll talk about in 2010? Not even close. According to Arm’s worldwide mobile computing ODM manager Roy Chen, we can expect as many as 50 tablets before the year’s end.“The first
- Tweet Defense – Fight Zombies With the Power of Twitter
- We’ve seen many, many iterations of the popular tower defense games over the years, but this one has a special meaning for all you Twitter fans out there.Based on a tried and true concept, Tweet Defense is an iPhone game
- MySpace Co-Presidents Reveal Company’s Plan for the Future
- We had a chance to step into MySpace HQ for a chat with new Co-Presidents Jason Hirschhorn and Mike Jones, who preside over the News Corp.-owned social network from a shared desk in Beverly Hills. The joint office speaks to

Read/WriteWeb
- Expensify: Easy, Paperless Expense Tracking and Reporting
- Tuesday night Google announced the creation of the Google Apps Marketplace, a place for third-party applications developers to share their work with the community of Google Apps users. Currently, businesses can use enterprise versions
- Does HTML5 Really Beat Flash? The Surprising Results of New Tests
- With the impending launch of the Apple iPad, the Cupertino-based companys shunning of Adobe Flash technology has been brought to the forefront of technological discussions. While it was one thing to forgo Flash on a small, mobile device
- SXSW 2010 for Marketers & Online Strategists
- Navigating SXSW is overwhelming to say the least! To help you out ReadWriteWeb has been breaking the events, panels and parties down into vertical reviews. This post provides what we think
- Bicycling Directions, Trails Comes to Google Maps
- Theres nothing worse for a bicyclist than finding yourself a mile in to a two-mile stretch of shoulder-less, busy, highway-speed traffic with no alternative route. Before today, this was a common occurrence if you went to trusty Google Maps to
- Delicious Chrome Extension Early Beta Now Available
- Bookmarking service Delicious has just rolled out a Google Chrome browser extension.Like other Chrome extensions we love to play with, this one is lightweight, fast and useful. Theres no bulky sidebar here. Bookmarks can be created and saved
- Open Thread: Should Social Media Experts Be Required to Know Their Tech?
- Social media gurus: We all know one. If youre lucky, you know only one.They are the attendees of tech parties, the Twitter consultants, the armchair generals of the Internet, and their numbers
- Phonebooth Launches Free Google Voice Alternative for Startups and Small Businesses
- Phonebooth.com, a VOIP service for individuals and small businesses, just launched a free version of its service. Phonebooth, just like Google Voice and Ribbit Mobile, provides its users with a free local phone number

GigaOM
- The Disconnect Between Subscriber Growth and Revenues in Broadband and Mobile
- Providers of both fixed-line broadband and mobile services saw modest worldwide growth in 2009, according to new figures from TeleGeography, but revenues failed to keep pace. Plenty of opportunities still exist in emerging markets, but mobile carriers elsewhere must find
- Hal Varian is Right: Newspapers Need to Engage
- Googles chief economist Hal Varian told the Federal Trade Commission in a presentation on the future of journalism that newspapers have been in decline since before the Internet, and that one of the ways they can improve their web operations
- Google Maps Adds Biking Directions
- Did you know that Google Maps most-requested feature addition is biking directions, in large part due to a vocal 50,000-signature-strong group of Bike There petitioners? The petitioners wish is being granted tonight, with bike directions for 150 U.S. cities and
- Google Apps Makes Itself a Platform for Outside Apps
- Google Apps is moving closer to being an integrated corporate dashboard with the announcement tonight of Google Apps Marketplace at a developer event at its headquarters. The company will give vendors multiple hooks into its own products and take a
- Video: Google & its Grand Ambitions
- It goes without saying Google has gigantic ambitions. We hear a lot about its various products but it is hard to contextualize those efforts. A new video from Australian weekly news show Hungry Beast, is a graphical representation of Google’s
- A Belated New Year’s Resolution: No Walled Gardens!
- The Comedy Central-Hulu announcement last week made me recall my New Year’s resolution, one that I wanted to share publicly, and encourage you to embrace as well. It is simple in its concept, but epic in scope: Give up Walled
- Is Cheap Wireless Broadband for Real This Time?
- The FCC said today that the National Broadband Plan may ask for spectrum to build a free or low-cost wireless broadband network for poor people. But can the FCC find billions to build out a network or handle the inevitable

37signals
- REWORK is now in stores
- Alright, the big day is finally here! REWORK is now available in stores. You can order the
- QUOTE: The competitor to be feared is one who never
- The competitor to be feared is one who never bothers about you at all, but goes on making his own business better all the time.—Henry Ford
- VIDEO: Our new office, pre-construction. Lease signed
- Our new office, pre-construction. Lease signed today. Move in scheduled sometime in July. Full story, floor plans, and vision shortly.
- Slack, YAGNI, and low ceremony
- Three terms that came up repeatedly during our San Diego retreat:Slack All the stuff that doesn’t fit neatly into bigger, concept-driven iterations. We save one of our programmer/designer teams for slack work — small scope things that build up, a
- Product Blog update: Basecamp email improvements, Highrise case studies, etc.
- Some recent posts at the 37signals Product Blog:Basecamp New in Basecamp: Stylized email notificationsWe created new email designs for milestones (and 48-hour milestone reminders), file uploads, messages, to-dos, and comments.New in Basecamp: Post a
- PHOTO: I ran some statistics on the last few years
- I ran some statistics on the last few years of Basecamp activity and uncovered this strange, recurring anomaly.
- The long take
- A long take is a single, unbroken camera shot that lasts much longer than a typical shot. While the idea’s been around for a long time, it feels like it has extra impact in today’s world of hyper-editing and constant

O'Reilly Radar
- We're about to scratch the real-world data itch
- Since virtually all of my work is done on the web, Ive grown accustomed to granular information. Even a casual look at web traffic reveals insight. I can see the topics that strike a nerve with visitors. I can pick
- Four short links: 10 March 2010
- The Future of Book Publishing Business Models (Stephen Walli) -- some good thoughts about the book publishing industry and ebooks. When does Amazon create the iPhone/Android app and the programme that will allow bookstores to receive a cut of every
- The state of open government in Canada
- Open government isnt about just one government. Thats why I got in touch with David Eaves, a public policy entrepreneur and a speaker at this weeks Gov 2.0 International online conference. In the following Q&A, Eaves weighs in on the
- The state of open government in Canada
- Open government isnt about just one government. Thats why I got in touch with David Eaves, a public policy entrepreneur and a speaker at this weeks Gov 2.0 International online conference. In the following Q&A, Eaves weighs in on the
- Truly Open Data
- Im kicking myself. I have spent a non-trivial number of hours talking to government departments and scientists about open data, talking up an open source approach to data, pushing hard to get them to release datasets in machine readable formats
- Four short links: 9 March 2010
- Cooperative Behaviour Spreads Through a Group, But So Does Cheating (Not Exactly Rocket Science) -- Fowler and Christakis suggest that people tend to mimic the actions of those they played with. They could be directly imitating the actions of other
- Four short links: 9 March 2010
- Cooperative Behaviour Spreads Through a Group, But So Does Cheating (Not Exactly Rocket Science) -- Fowler and Christakis suggest that people tend to mimic the actions of those they played with. They could be directly imitating the actions of other

Micro Persuasion
- Ads Drop Dot-Com URLs in Favor of "Facebook Us"
- The following is also my March Forbes.com column.Today it seems that many marketers are literally tripping over themselves to invade social networks in force. There's almost a land grab underway as businesses rush to set up hubs on the "big
- Bringing the Stream to Facebook
- I am making a slight shift in my content strategy. My Posterous-powered site will continue to feature insights, observations and essays about emerging technologies. It will include any content - text, photos, videos - where some degree of depth is
- BNO Breaking News Service is Now on Facebook
- BNO Breaking News, a service that first made its name on Twitter and was later acquired by MSNBC, is now on Facebook. It just started to syndicate updates into my news feed about Former Vice President Dick Cheney's heart episode. It's great to
- AP is Visionary - They See a "Siteless Web" Coming
- TechCrunch reports that the Associated Press is using their Twitter account to push their followers to their Facebook page. On that hub they syndicate many stories and dispatches as full text. Unlike Danny Sullivan (here and here), I think
- Three Ways to Manage Your Attention with Facebook
- It took me awhile but I have become a big evangelist for Facebook. It's now my primary source of information. I suspect, from looking at the data, that this is true for millions - although I bet most don't even
- Facebook Now Drives More Traffic to Web Sites Than Google Does
- We're at the beginning of a major shift in how we find, consume and interact with information. If the 2000s was the Google decade, then the 2010s will be the Facebook decade. Already, you can see the
- Google Buzz is About Protecting GMail Ad Dollars, Not Social Networking
- One of my chief nits with Google Buzz is that there's no "there." Twitter, Facebook, YouTube, etc all have destination sites or apps that allow the user to mentally switch contexts from one-to-one/one-to-few communication to one-to-many. Mike Elgan touches on this here.

CenterNetworks
- Does the iPad Replace the Need for a Smartphone?
- We’ve covered the Apple iPad several times on CenterNetworks. The device appears to be launching next month and I believe it will be a game changer. Andreas discussed how he sees the device being used in the home and I
- Chat With Skimlinks CEO Alicia Navarro on Skimkit Launch
- Last week London-based Skimlinks launched the SkimKit, a tool that helps publishers find products that have affiliate opportunities attached. Martin Bryant from Next Web has a good overview from the launch of the SkimKit service.This morning I met with Skimlinks
- Gary’s Guide Adds More NYC Service Directories
- Last weekend we showed you how you can use Gary’s Guide to navigate SXSW. This week Gary has added more service directories to his event planning guide. The directories include coworking, event venues, free event venues, and a classifieds section
- Pre-SXSW Job Listing
- Below are some of the latest jobs posted on the CenterNetworks Job Board. Subscribe to the CN Jobs feed and get all of the latest Web industry jobs delivered directly to you.Featured Jobs:e-Commerce & Online Marketing Guru at Quirky Inc.Senior
- Amtrak Adds Wi-Fi On Acela Trains
- In the old days, there were two main ways to get anywhere from Boston to Washington using public transit. Those two ways were Amtrak trains and Grayhound buses. Over the past few years, new bus services that travel along the
- Gary Helps You Find SXSW & Austin Events
- We are just a few days away from the annual event known as SXSW. I’ve provided a primer for the 2010 SXSW which should help you get around and make the most out of the event.So how do you keep
- reMail Goes Open Source
- Two weeks ago Google acquired the email search for the iPhone service reMail. Corsin provided a good history of the reMail service. Today founder Gabor Cselle has announced that the reMail service is now open source. Many users were upset when

Webware
- Google Maps to add bike maps, directions
- Cyclists will be able to use Google Maps to plot directions around 150 U.S. cities when bike directions go live on Google later on Tuesday. Originally posted at Relevant Results
- Google announces business app store for Google Apps
- Software developers can cater to Google Apps customers through a new application store announced at Googles Campfire One event in Mountain View. Originally posted at Relevant Results
- Foursquare unveils its SXSWi arsenal
- In heated war with rival Gowalla for the geek seal of approval at the annual digital culture festival, Foursquare unveils new badges, new partners, and new promotions. Originally posted at The Social
- In Chatroulette, the Web is closer to the real world
- Chatroulette is receiving a lot of criticism, but perhaps the media are identifying it as something its not.
- How to save and share ridiculously large files
- Want to transfer a really big file in your browser, but keep running into size limits? We break down a list of free and paid services that can lend a hand. Originally posted at Web Crawler
- 8-Bit NYC is the coolest map--ever
- Map of New York City depicted in 8-bit gaming glory is a viable mapping tool too. Originally posted at The Digital Home
- Gowalla debuts Travel Channel deal, Android app
- The location-based mobile networking app has launched its first non-iPhone app, and is making it clear that its gunning for the same media partnerships that rival Foursquare is going for. Originally posted at The Social

eHub
- Onotate
- Manage, present, review and annotate web design mockups. URL: Onotate
- Naked Apartments
- A New York-centric apartment matchmaking site between renters, brokers, and landlords. Renters can create a profile, get a free credit check, and write and read reviews of brokers. Brokers have the ability to view renters’ credit scores and income, and
- Ibis Reader
- An ereader application that you don’t have to install or download. Read public domain ePub books on your computer, laptop, smartphone or tablet. Upload your own collection of ePub books, or discover new ones. Bookmark your reading spot, change the
- What Do You Suggest
- A site that provides a visual exploration of Google’s suggestion feature. Type in a word or phrase, and then follow it to the answer. URL: What do you suggest?
- CityTag
- A social mapping platform for Australia, presently. Lets help fix that. Here’s how they describe themselves CityTag is designed to help you find the best info about town, local to where you are – on the spot! via URL: CityTag
- Fav4
- A start page maker where you set four of your favorite websites as the homepage. Users simply pick four favorites and set it as the start page in their browsers. URL: Fav4
- OpenFaces
- An open-source library of AJAX-powered JavaServer Faces (JSF) components, an Ajax framework and a client-side validation framework. URL: OpenFaces

Museum of Modern Betas
- GoTribal
- GoTribalGo Tribal is a social tool to help you see who’s down to go out every night of the week.Go Tribal aims to be a better way to plan hangouts
- clooch
- cloochthe fastest way to choose restaurants and dishes.Clooch.com – Pick The Right Restaurant
- Globacy
- GlobacyGlobacy is a search engine for freelance jobs.
- BackType Labs
- BackType Labs(in Labs)BackType Labs is another place for us to show you some of the stuff we’re working on.BackType Labs
- Lunchwalla
- LunchwallaLunchwalla is a website and social platform for the everyday planning of events, such as breakfast, lunch, dinner and drinks. BlogLunchwalla: Getting Together for Lunch Just Got Easier
- runtastic
- runtastic (german)makes sports funtastic(tracks and analyzes activities and workouts)
- Fiverr
- FiverrThe place for people to share things they’re willing to do for $5What Would You Do For $5?

ProgrammableWeb
- Google Says Goodbye to API Keys with New Geocoding API
- Google has released a new geocoding web service that is sure to bring a smile to map mashup developers working with the Google Maps API. Announced earlier this week on the Google Geo Developers
- Celebrate Your Developers: a Lesson From Mobypicture
- If youre looking to run a successful developer program, you should probably pay attention to Mathys van Abbe. Hes the founder of Mobypicture (our Mobypicture API profile), which has just celebrated its 500th developer.
- US Army Launches “Apps for Army” Contest, Offers $30,000 in Prizes
- The US Army has joined the ranks of government agencies courting developers by announcing a new competition called Apps for the Army (A4A). The competition aims to promote some fresh ideas and practical web and mobile applications for use within
- Local-ish API Shows Where You’ve Been
- For several years millions have shared the places theyve been using the Where Ive Been website and Facebook application. The site also has an API (our Where Ive Been API profile), which
- Is Your Flight Going to be Late? Get a Prediction From the New FlightCaster API
- Have you had to pick someone up from the airport only to end-up doing several laps of the airport because the flight was late? This sort of setback due to arrival delays is one of
- 5 New APIs: Google, Guardian, Ericsson, and CorpWatch
- Once again this week we had a variety of new APIs added to our API directory. Some notable new entries include an API for a corporation accountability research service, mobile identification API, a mobile network
- 28 APIs Used in 7 Days: Bing, eBay, Facebook, Fedex, Google, Salesforce, Yahoo and YouTube
- This past weeks new mashups in our mashup directory combined 28 different APIs. Some of the newer or less frequently seen APIs include Google OpenID, Heyzap, Menu Mania, Microsoft adCenter, RescueTime, RPX, Windows Live ID

Web2.0 List
- Study: Young More Likely to Pay for Web Content
- One of the most surprising results of a new, more wide-ranging survey by the marketing and media information firm Nielsen was that some people are actually prepared to pay and theyre probably not from the demographic youd expect.
- Massive cyber attack simulated in U.S
- Security experts launch a cyber attack war game to test the nations cyber security defenses.
- Facebook gripes protected by free speech, ruling says
- Miami, Florida (CNN) -- A former Florida high school student who was suspended by her principal after she set up a Facebook page to criticize her teacher is protected constitutionally under the First Amendment, a federal magistrate ruled.
- China Alarmed by Threat to Security From Cyberattacks
- BEIJING Deep inside a Chinese military engineering institute in September 2008, a researcher took a break from his duties and decided against official policy to check his private e-mail messages. Among the new arrivals was an electronic
- Wi-Fi Turns Rowdy Bus Into Rolling Study Hall
- The students call it the Internet Bus, and what began as a high-tech experiment has had an old-fashioned and unexpected result. Wi-Fi access has transformed what was often a boisterous bus ride into a rolling study hall, and
- Email as Identity: Google Turns on WebFinger
- If youve been on the Internet for long enough, you may remember the old UNIX finger command. With finger, you could just type in a command like finger email@readwriteweb.com and the email server would return more information about this person.
- Google analyst: U.S. Internet needs to get faster
- Mountain View, California (CNN) -- Google long has been an advocate of a single Web, one thats free of government censorship and barriers to information access.Thats not the reality in todays world however.

The Web 2.0 Show
- Episode 71 - Capital Factory / Josh Baer
- Adam speaks with Josh Baer, a Parallel entrepreneur and the Managing Partner at Capital Factory, an early stage accelerator program for tech startups.Adam rates this show as: MUST LISTEN!
- Episode 70 - Flowtown / Ethan Bloch
- Adam speaks with Ethan Bloch, Co-Founder & CEO of Flowtown to talk about the wonders of serendipity, following your gut and the ins and outs of product development following Eric Reiss Lean Startup model.
- Episode 69 - InfoChimps / Founding Team
- I sat down the Founders of InfoChimps.org. Infochimps mission is to increase the worlds access to structured data. We talked about handling large data-sets, Mentorship and the importance of Pitching your business.
- Episode 68 - Carsonified / Ryan Carson
- I spoke with Ryan Carson, a Co-founder of Carsonified, to talk about building a creative agency, separation of personal and business brands, hiring and retaining great designers, running a World Class conference circuit and more.
- Episode 67 - HootSuite / Ryan Holmes
- I spoke with Ryan Holmes, the Founder and CEO of HootSuite to talk about their Social Media Dashboard HootSuite, rebranding from Bright Kit, pursuing VC funding and when it makes sense to take it.
- Episode 66 - Freshbooks / Mike McDerment
- I spoke with Mike McDerment, Co-founder and CEO of Freshbooks. Mike shares lots of great advice on building a business, the importance of choosing the RIGHT business partner and more in this jam packed episode.
- Episode 43 - Kathy Sierra: Creating Passionate Users
- At FOWA 2008, we caught up with Kathy Sierra to talk about creating passionate users, building web apps, the brain and so much more.

Dion Hinchcliffe
- The Evolving Web In 2009: Web Squared Emerges To Refine Web 2.0
- It's been five years now that we've begun to understand what Web 2.0 is, starting way back in 2003. It's been a fairly impressive if winding road as a new online generation was born. But far from getting long in
- Links for 2010-02-09
- Fixing IT in the cloud computing era | Enterprise Web 2.0 | ZDNet.comFixing IT in the cloud computing era | Enterprise Web 2.0 http://bit.ly/8hVLdk I add points to @timbray, @philww, and @mkrigsman Mike Krigsman and Dion Hinchcliffe At DreamForce On
- Links for 2010-02-03
- Middle Management: The Importance of Being Michael Scott - Andrew McAfee - Harvard Business ReviewWill Enterprise 2.0 displace middle management, asks @amcafee? http://bit.ly/7zcqat
- Exploring Why Social Business Will Drive 21st Century Enterprises
- Below is an new core visual -- which is itself a work-in-progress -- for thinking about social business models. It's part an ongoing strategic line of thinking that I've been developing lately to do some direction finding on strategic uses
- Links for 2010-01-28
- Is Social Media Worth Your Time? - The Conversation - Harvard Business ReviewIs Social Media Worth Your Time? | Harvard Business: http://bit.ly/7fB9tD Useful discussion of motivations.
- Links for 2010-01-20
- http://bit.ly/5tj2hnSix Must-Read New Topics in Enterprise Social Computing: http://bit.ly/5tj2hn http://bit.ly/5w0e6gDeep new exploration and sum up of SOA governance by Software AG's @mikojava: http://bit.ly/5w0e6g
- The K-factor Lesson: How Social Ecosystems Grow (Or Not)
- Recently for some work that I'm doing I had to revisit the techniques for creating successful online social environments. This is a surprisingly deep and nuanced topic that we as Web application architects or enterprise social computing practitioners are just

Bokardo
- Are You Fun to Follow on Twitter?
- Over at Harvard Business Review, Tammy Erickson observes most tweets are not very interesting: Frankly, most people’s tweets are neither interesting nor fun to read — certainly not on a daily or hourly basis. Many, not at all. I say
- Five User Experience Trends
- Since my blog has been broken a lot recently I missed this excellent overview of Five User Experience trends by Gene Smith. I can’t help but agree with all of them: Services as Software – Gene is one of the
- Google: Forms & Landing Pages are Key
- A fascinating post by Googler Gavin Doolan:If you are considering making changes to your website design, take a moment to consider the potential revenue impact of your redesign. The graph below shows a theoretical overview of the ROI impact of
- Dreamers of Day
- I recently posted this quote on the 52weeksofUX site, but I like it so much I’m going to post it here as well: “All men dream; but not equally.Those who dream by night in the dustyrecesses of their mindsAwake to
- Is Twitter Successful?
- The big question everyone has with Twitter is, and the very first one that John Battelle asked Twitter CEO Ev Williams when he interviewed him yesterday, is Whats the revenue model?
- Communicating Value through Cause & Effect on Fanfeedr
- How Fanfeedrs intro page does well to communicate the value of the service.
- Feature Development in Action: Broadcast Stream Messages in Socialcast
- One of the guiding principles of interaction design is to support existing behavior. This means to figure out what is already happening, what activities, tasks, and interactions people are already doing, and build support for them into software.
